Privacy Policy
Effective Date: December 1, 2025
Last Updated: March 24, 2026
1. Overview
Shine Insurance is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, share, and protect your information when you interact with our website, request insurance services, or communicate with our team.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
Name
Email address
Phone number
Mailing address
Date of birth
Insurance-related information, including property, vehicles, businesses, and other coverage details
B. Technical & Usage Data
We may automatically collect certain technical information, including:
IP address
Browser and device type
Website usage and browsing activity through cookies and analytics tools
C. Communication Data
When you communicate with us, we may retain:
Call recordings (where permitted by law)
SMS/MMS message history
Email correspondence
3. How We Use Your Information
We use your information to:
Provide insurance quotes, policies, and related services
Respond to inquiries and customer support requests
Communicate regarding policies, claims, billing, and service updates
Send requested information
Deliver marketing communications where permitted and with your consent
Improve our website, products, and customer experience
Comply with legal, regulatory, and licensing requirements
4. Text Messaging (SMS/MMS) Privacy & Compliance
By providing your phone number and opting in, you consent to receive text messages from Shine Insurance, LLC.
Message Types
You may receive messages including:
Quote follow-ups
Policy updates and reminders
Customer service communications
Marketing or promotional messages (only if you have provided consent)
Message Frequency
Message frequency varies based on your interaction with Shine Insurance.
Message & Data Rates
Standard message and data rates may apply according to your wireless carrier.
Opt-Out:
You may opt out of text messages at any time by replying:
STOP – Unsubscribe from future messages
HELP – Receive assistance
Important Disclosure:
Consent to receive text messages is not a condition of purchasing insurance.
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
5. Information Sharing & Disclosure
We may share your information only as necessary with:
Insurance carriers and underwriting partners
Trusted service providers, including CRM systems, quoting platforms, and communication providers
Government agencies or legal authorities when required by law
We do not sell your personal information.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we work to protect your data, no method of transmission or storage can be guaranteed to be completely secure.
7. Cookies & Tracking
We use cookies and similar technologies to improve website functionality, analyze website performance, and enhance your browsing experience.
You may adjust your browser settings to decline cookies; however, some website features may not function properly.
8. Your Rights
Depending on your state of residence, you may have the right to:
Access your personal information
Request corrections to inaccurate information
Request deletion of your personal information, subject to applicable legal requirements
To submit a privacy request, please contact us at: admin@shineinsuranceco.com
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. Shine Insurance is not responsible for the privacy practices or content of those external websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us.
Shine Insurance, LLC
8534 Cotter Street Lewis Center, Ohio 43035
Email: admin@shineinsuranceco.com
Phone: (740) 201-9056